cennairus

08

For agencies and producers

Create An Application And Get Quotes

Submit a deal, then watch every carrier answer in one place.

12 steps
About 4 min
Video

Start the steps Watch the video ↓

Watch a deal move through the board

Step by step

12 steps

Step 1 of 12

You open Applications, where every deal you or your producers are working lives.

NextStart a new application.
Step 2 of 12

You click Create Application to start a new deal.

NextSay who the business is.
Step 3 of 12

You say who this is for — an existing business, or one you haven’t added yet.

NextSearch for the business.
Step 4 of 12

You search for the business by name — a new one like Harbor Lane Mechanical won’t be in the system yet, so you add it.

NextFill in the new business.
Step 5 of 12

You open the new-business form and start with the basics.

NextFill in its details.
Step 6 of 12

You fill in its name, FEIN, business structure and headcount.

NextAdd its address.
Step 7 of 12

You add its address — everything the form needs to place the risk.

NextFinish and create it.
Step 8 of 12

Once every required field is filled, Create Business lights up and the business is ready to add.

NextAdd every class code that applies.
Step 9 of 12

You choose the line of coverage — Workers’ Compensation here, since that’s what this business needs.

NextSay whether the coverage is brand new.
Step 10 of 12

You say whether this is brand-new coverage or has prior coverage — if you already have an ACORD 130 on hand, you can drop it in here instead of typing everything by hand.

NextAdd every class code that applies.
Step 11 of 12

You add every class code that applies, with payroll and a few underwriting questions for each — a business with more than one trade gets every class code, because every carrier needs to see all of them.

NextChoose how you want it worked.
Step 12 of 12

You submit it — either to run the carriers yourself, or to hand it to a Cennairus producer.

NextSee what happens next, bucket by bucket.

On the board

What each stage means

Renewals / Leads — Renewals

What it means: Policies you already sold that run out in the next 60 days.
What is happening: Each card counts down to the day coverage ends, soonest first, next to the premium and the policy number.
What happens next: Take renewal starts a fresh application already filled in from that policy. The policy itself stays under Sold until it really expires.
What you may need to do: Check the client’s details are still right before you send the renewal in.
What you can do here: You can take any renewal in your book from here.

Renewals / Leads — Leads

What it means: Businesses and people sent your way that are not an application yet.
What is happening: Each card shows the contact, whether it is a business or a person, their email and phone, and the day it arrived.
What happens next: Move to New turns a lead into an application. It then waits for a Cennairus agent, under In Review.
What you may need to do: Have the business and the line of coverage ready before you move one across.
What you can do here: You can move any lead into your pipeline from here.

In Review — Awaiting Agent

What it means: Applications that are with Cennairus, waiting for one of our agents.
What is happening: A new application sits here until an agent picks it up. Once one does, their name shows on the card and they work the carriers for you.
What happens next: It moves to Application Status as soon as there is a quote to show you.
What you may need to do: Nothing right now. Answer quickly if we ask you anything about the business.
What you can do here: You can open any card to check the business details, its documents and its form.

In Review — Processing

What it means: You chose to run the carriers yourself, so this application is in an Instant Quote round.
What is happening: The carriers are answering. A Cennairus producer is put on the card as well, so someone here is watching it with you, and their name shows on it.
What happens next: The moment a carrier comes back with a quote, the card moves itself to Application Status.
What you may need to do: Nothing while the carriers answer.
What you can do here: You can see who is on it and everything the application holds.

Application Status — Quoting

What it means: At least one carrier has come back with a quote.
What is happening: Every carrier answers on its own. A quote shows its price, an underwriting review shows what that carrier still wants, and a decline shows on that carrier’s own line. One carrier saying no never stops the others.
What happens next: You accept the quote you want, build the proposal and send the offer. The deal then moves to Offer Status.
What you may need to do: Pick the quote you want to offer your client, then generate the proposal.
What you can do here: You see every carrier side by side on the Quotes tab, and accept or decline each one. An underwriting review is a request for more information, never a price.

Offer Status — Declined

What it means: Your client turned the offer down.
What is happening: The deal stops here. A carrier saying no is a different thing: that shows on the carrier’s own line while you are still quoting.
What happens next: Nothing. This is the end of the road for this deal.
What you may need to do: Nothing. It stays here as the record of the offer you made.
What you can do here: You can open it to see the business, the documents and everything that happened on the deal.

Offer Status — Accepted — Not Signed

What it means: Your client said yes, and nothing is signed yet.
What is happening: Every accepted offer lands here first. The paperwork is waiting on a signature.
What happens next: Once it is signed, it moves to Signed.
What you may need to do: Send the proposal for signature, then follow up with your client.
What you can do here: You can request the signature, send it again, or mark it as signed if your client signed on paper.

Offer Status — Accepted — Signed

What it means: Your client has signed.
What is happening: The deal is waiting on payment.
What happens next: Proceed to Payment moves it into Sold, under Payment, and opens the payment step there.
What you may need to do: Start the payment when your client is ready to pay.
What you can do here: If you marked it signed by mistake, you can put it back to Not Signed.

Sold — Payment — Initiated

What it means: The deal is sold and sitting at payment. Nothing has been sent or charged yet.
What is happening: The payment step opens with the card, so you can choose how this premium gets collected.
What happens next: Send a payment link and it moves to Invited. Once the money is confirmed, or the carrier bills your client directly, it moves to Bound.
What you may need to do: Choose how the premium is collected.
What you can do here: You can open the payment step again any time with Add Payment.

Sold — Payment — Invited

What it means: A payment link is out and nothing has been collected yet.
What is happening: Your client has the link, and we are waiting on the money.
What happens next: Once the payment is confirmed, the policy is bound and the card moves to Bound.
What you may need to do: Give your client a nudge if the payment is taking a while.
What you can do here: You can open the payment step again with Add Payment.

Sold — Payment — Failed

What it means: A payment that did not go through.
What is happening: It only fills when a payment fails. A payment that fails stays on the card it was already on, under Initiated or Invited.
What happens next: Once a payment is confirmed, the policy is bound and the card moves to Bound.
What you may need to do: If your client’s payment fails, open their card and start the payment again.
What you can do here: You can open the payment step from the card and collect another way.

Sold — Bound — Binder

What it means: Sold, but the carrier’s policy number is not on the record yet.
What is happening: We are waiting on the carrier’s own policy, which is what carries that number.
What happens next: Add the policy and the card moves to Policy.
What you may need to do: When the carrier sends the policy, drop it on the card.
What you can do here: Add the Policy reads the policy number, the dates and the premium straight out of the document.

Sold — Bound — Policy

What it means: The carrier’s policy number is on the record.
What is happening: Nothing is waiting on you. The policy sits here for its term.
What happens next: In its last 60 days it also shows under Renewals, ready to be renewed.
What you may need to do: Nothing, unless your client asks for proof of coverage.
What you can do here: You can generate a certificate of insurance, or renew the policy, straight from the card.