What gets a cyber submission declined?
Almost always the controls. No multi-factor authentication on e-mail or remote access, backups that are untested or left online, no endpoint protection, or no phone call to verify a change of payment details. A weak answer there is what turns into a decline, a higher retention or a cut sub-limit — fixing one of them before the submission goes out is usually worth more than shopping it harder.
What is the difference between cyber and technology E&O?
Cyber answers for the breach: data exposed, systems locked, notification, response costs and the income lost while the business is down. Technology E&O answers for the product or the service failing to do what the client was promised. A software or managed service firm can suffer both from one event, which is why they are usually written together — see Technology E&O.
Does it cover the ransom itself?
Most forms address ransom negotiation and payment as part of the response, but under their own sub-limit and on the conditions that form sets — and an underwriter will look at the backups before agreeing to any of it. Read the ransomware sub-limit on the form being quoted rather than assuming the policy limit.
What is actually on a cyber application?
Revenue, industry, how customer and employee data is stored, and a short set of security questions: multi-factor authentication on e-mail and remote access, how backups are run and tested, endpoint protection, and how a change to payment details gets verified. A prior cyber application or a completed security questionnaire covers most of it.